DOCTORDOCTOR is your Trusted Partner
We partner rather than compete with GPs to deliver better connected healthcare for patients and their families in Melbourne.
We have supported General Practices like yours for half a century. We serve the metropolitan areas of Melbourne, Sydney, Perth and Brisbane, where our 2,000+ contracted GP partners range from solo practitioners to large clinics.
We believe in strengthening your business, not eroding it.
We have the experience, personnel and technology to guarantee exceptional quality medical deputising services to you and your patients.
Our executive team maintains membership with key health organisations, such as the Royal Australian College of General Practitioners, the Australian Association of Practice Managers and the National Association for Medical Deputising Services. Our medical leadership team maintains strong links with the medical community, participates in comprehensive continued professional development and is available 24/7 to mentor our doctors and discuss with our GP subscribers any element of the care we provide.
All doctors working with us are registered by the Medical Board of Australia. Many hold Fellowship of the Royal Australian College of General Practitioners (RACGP).
Doctors working with us through the Approved Medical Deputising Service Program (AMDSP) are further assessed by the Department of Health and Ageing prior to placement on the program. Doctors on the AMDSP are required to meet stringent continuing medical education requirements as required by the RACGP and are mentored by our Medical Advisory team towards achieving Fellowship of the RACGP.
All of our Call Centre staff participate in rigorous orientation and training programs. Monitoring and key performance reporting systems ensure our staff provide patients with respectful and professional service at all times.
As members of National Association for Medical Deputising Services (NAMDS), DoctorDoctor meets the further quality obligations of the NAMDS definition of a Medical Deputising Service.
We provide secure electronic transfer of patient encounter notes to the medical software of GP subscribers, enabling instant access to key after hours treatment information when required.
Call status tracking and integrated GPS mapping systems deliver real-time display of workforce utilisation to ensure patients are always consulted in a medically appropriate time.
We appreciate your interest in DoctorDoctor and welcome your feedback and suggestions on how we can better partner with you and improve our service.