Meet the team
Leadership
Nic Richardson
General Manager
Nic has been involved with DoctorDoctor – formerly known as the Australian Locum Medical Service (ALMS) and the Medical Deputising industry for more than 20 years. Appointed as the Manager of the business in Melbourne in 2000, he was appointed as Chief Executive Officer in 2007, a position held until the company was acquired by Sonic Clinical Services in 2013, at which point the role was redesignated as Chief Operating Officer until 2015 when he was appointed as General Manager.
Nic played a key role in the formation of the GP Deputising Association (GPDA) in 2017 and is the current Vice President and Secretary. The GPDA is an association of healthcare stakeholders working to improve conditions within the healthcare industry related to the provision of after-hours healthcare, including Medical Deputising Services acting for and on behalf of General Practice, General Practitioners and their patients. The organisation works together with other stakeholders like the RACGP, the AMA, GPs and other primary health care providers, to promote innovative and ethical models of after-hours healthcare delivery focused on safety, quality improvement and the appropriate use of scarce healthcare resources.
He was also a Director and the Secretary/Treasurer of the National Association for Medical Deputising Services (NAMDS) between 2005 and 2016 until he resigned as a Director, disagreeing strongly with the premise behind the ‘Protect Home Visits’ campaign launched by NAMDS and concerned with NAMDS ability to continue to represent the interests of all its members.
Nic has been involved with numerous after hour’s stakeholder committees and was awarded an MBA (Executive) with Distinction from RMIT in 2013.
Dr Helen Tatsis
MBChB, FRACGP, RACGP, DRCOG, DFFP, Post Grad Dip Clin Derm.
Senior Medical Consultant
Melbourne
Dr Tatsis qualified in the UK and gained her FRACGP in 2007. Prior to arriving in Australia she was working as a full time GP doing clinical work in central London. She is currently working as a Melbourne Deputising GP and has over 15 years’ experience as a Deputising Doctor. Her main interests involve Aged and Palliative Care.
Dr. Majid Naeem
MBBS: FRAGCP, FSC
Associate Medical Consultant
Dr Naeem is a practicing Melbourne locum GP who also sits as an FRACGP and AMC examiner in addition to working as an instructor for advanced life support courses. Dr Naeem has recently been appointed as Chair of the RACGP Victoria IMG Committee
Dr. Joe Kosterich
MBBS
Senior Medical Consultant
Dr Kosterich has been a Chairman of the Federal AMA Council of General Practice, Vice President of the WA AMA and has held numerous Medical Director positions.
Operations Team
Melbourne
Corinna Lefevre
Operations Manager
Corinna brings her extensive experience and skills to optimise the operations in Victoria. Fostering an environment of teamwork to come together to deliver best practice. Guiding our team with her professional and caring approach to ensure patients and doctors alike receive exceptional and competent service whenever they make contact or need assistance.
Corinna creates a working environment for our doctors focused on their welfare, rather than their earning potential.
Perth
Noeleen Seares
Perth Operations Manager
Noeleen has been dedicated to the successful operation of our Perth service for some 40 years and holds medical deputising service experience unparalleled in this challenging industry. Her long-term involvement is further strengthened by the breadth of General Practice relationships she has built over her career.
Client Services Manager
Andrew Crowly
Client Services & Call Centre Manager
Andrew provides his Connected Care teams in both Melbourne and Brisbane with unrivalled support and nurturing to ensure they provide the best possible service and care in their challenging roles.
He has a proven track record for delivering genuine results as well as building excellent morale within team environments along with a genuine passion in leading consultants to ensure they are receiving the utmost respect as well as support, mentorship and resources to achieve both personal and career goals.
He has worked in the industry for over 15 years and is passionate about people and culture.
Operations Systems Manager
Victoria Richardson
Operations Systems Manager
Victoria brings extensive experience and skills, gained from more than a decade of hands on involvement in our call centre to her role as our Operations Systems Manager. Her passion for improving both customer and staff experience through review and future thinking, is coupled with a natural curiosity for systems development, ensuring that DoctorDoctor systems remain leading edge and fit for purpose.
Support Team
Meredith De Lure
Business Development Manager
Meredith plays a pivotal role in the ongoing development and maintenance of our competitive position and brings many years of key relationship and business building experience to DoctorDoctor. She also provides guidance and support to our team of dedicated Liaison personnel.
Liz Morgan
GP Liaison
Liz meets and greets with practice personnel to promote and support each clinic’s after hours ambitions. Making sure that the GP remains core to the patient receiving care both during business and after hours is Liz’s main aim in her role. She is the first point of call for new enquiries and is happy to come out and liaise with any clinic’s request for more information about DoctorDoctor.
